New Intranet Provides Employees More Tools and Better User Experience

Genesis HealthCare System
Zanesville, Ohio
1

Health system creates a centralized place for more than 3,000 employees to access important information.

Opportunity

Genesis HealthCare System wanted a new intranet that aligned with the health system’s online brand, ehnanced communication, and provided employees enhanced functionality.

Outcome

Geonetric’s team provided the software, strategy, and guidance to create a user-friendly site that supports the growing Genesis HealthCare System today and in the future.

Impact

This valuable, organizational-wide resource is now the go-to place to manage critical patient care documents.

Awards

Digital Health Award Logo

“Geonetric provided the software and guidance to help us create a user-friendly site. It was truly a collaborative effort — the Geonetric and Genesis teams worked together to develop a valuable organizational-wide resource.”

Marsha Allen, Director of Corporate Communications
Genesis HealthCare System

After launching a new public website, Genesis HealthCare System in Zanesville, OH was ready to tackle the employee intranet. The organization, which serves a six-county region in southeastern Ohio, has seen tremendous growth over the last few years and wanted to create a new internal platform that more closely aligned with its online brand and better served its more than 3,000 employees.

The Features a Growing Health System Needs

Branded “iGenesis,” the intranet is now the hub of internal communications for the busy health system. The new intranet offers enhanced features and functionality including employee directory, department search, cafeteria menus, forms and documents manager, kudos cards, and a news module. And, because the intranet is built on VitalSite, the same platform that runs Genesis HealthCare System’s public website, it’s easier for Genesis HealthCare System to manage both sites and ensure consistency. Utilizing VitalSite also allows the organization to distribute content ownership to many departments while maintaining control over brand standards.

A Focus on Training

With events that include everything from a popular “Walk With a Doc” program to CPR courses, Genesis HealthCare needed sophisticated calendar and events functionality. With VitalSite that’s exactly what they received. iGenesis now allows employees to easily search and register for classes and training. In addition, the education section of the intranet also includes training videos, helping employees enhance their skills.

Managing Policies and Procedures

Genesis HealthCare System also implemented Geonetric’s web-based policy and procedure manager to better manage critical patient care documents. Staff can now securely and easily find documents, and an effective digital workflow notifies staff when documents need to be updated, reviewed, and approved.

New Intranet Provides Employees More Tools and Better User Experience