2020 Healthcare Digital Marketing Trends Survey

Created in partnership with eHealthcare Strategy & Trends, this research helps healthcare marketers:

  • Benchmark your organization against almost 200 of your peers
  • Get the data you need to make decisions
  • See how digital leaders in healthcare invest differently in everything from staff to tactics

 

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Preparing for the Post-pandemic Rebound

Whether you’ve had a heavy COVID-19 case load or not, the financial impact of this pandemic on health systems has been dramatic. Re-engaging health consumers is critical to the financial survival of many organizations, and care deferral is beginning to have serious consequences for the health of many Americans.

As you plan to open service lines, this white paper will help you:

  • Create a process that embraces uncertainty
  • Manage expectations for consumers, employees, and providers
  • Move your marketing focus from crisis communication to declining threat and transition to service line marketing
  • Utilze messaging pillars to promote what you care able to safely deliver today
  • Chart a course for content marketing, content strategy, and digital marketing based the phase your orgnaiation is in

 

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2019 Healthcare Digital Marketing Trends Survey: Academic Medical Center Edition

Geonetric’s annual collaboration with eHealthcare Strategy & Trends delivers the most comprehensive look at the digital evolution of healthcare organizations available. Now, we’ve done a deep dive into the data provided from AMCs so you can better understand your unique opportunities and challenges.

Use this planning tool to learn how AMCs are:

  • Approaching staffing – now and for the future
  • Investing in digital as a part of the marketing budget
  • Attacking challenges unique to complex organizations like AMCs
  • Planning for redesigns
  • Tackling business listing management
  • And more



    COVID-19 Editorial Style Guide

    You’ll find guidance on:

    • Voice, tone and readability
    • Language that counters stigma
    • Official disease and virus names
    • Trending terms that may be confusing or tricky

    Need help updating already published content? Review our quick tips for content governance during a crisis, or reach out to Geonetric’s expert healthcare writers for assistance.

     

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    COVID-19 Healthcare Consumer Survey

    The COVID-19 pandemic has substantially changed daily life. To help healthcare marketers across the country better understand how this new reality intersects with people’s healthcare experiences, Geonetric conducted an online survey of 600 internet users across the U.S. The surveys were completed April 3, 2020.

    Learn how COVID-19 has affected consumers’ decision-making around healthcare as well as how they are responding to different types of communication from health systems. See data on how COVID-19 has:

    • Impacted consumers’ decisions and plans around seeking care for non-COVID-19 concerns
    • Changed content topics consumers want to learn about
    • Affected content format preferences by age segment
    • Impacted consumers’ trust in their local hospitals and health systems across different demographics

     

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    Marketing Automation Buyer’s Checklist

    But are you ready for marketing automation? This checklist will help you evaluate your own business processes so you can choose the right platform for your needs.

    Download this checklist today and learn:

    • Key considerations – such as your business goals and resources – to think about as you look at marketing automation
    • Important aspects to consider as you evaluate platforms, such as IT resources and integration with your technology stack
    • Why marketing automation is an ideal tool to help align marketing, business development, and ongoing patient engagement

     

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    2019 Healthcare Digital Marketing Trends eBook Results

    The 9th edition of Geonetric’s Healthcare Digital Marketing Trends Survey is an indispensable resource. It will give you an inside view based on data from over 300 organizations — more than 260 hospitals and health systems and more than 40 agency partners — who responded to the 2019 edition of the survey, the largest ever.

    Geonetric’s annual collaboration with eHealthcare Strategy & Trends delivers the most comprehensive look at the digital evolution of healthcare organizations available.

    New this year, Geonetric incorporated feedback from multi-year survey takers who confirmed that this data is a “must have” planning tool for all healthcare digital marketers. And, unlike other survey results on the market, our distinct benchmarking method lets you see how leading organizations plan, budget, and execute differently from their counterparts as well as gain interesting perspectives from your agency partners.


      5 Ways to Enhance Your Healthcare Paid Search Campaigns

      Like any other advertising medium, it’s important to be intentional with your efforts. Paid search campaigns allow you to track precise return on investment (ROI). Likewise, without effective creation and management, it’s easy to overspend and underperform.

      Download this white paper and learn ways to enhance your campaign efforts, including:

      • What’s really key about your keyword research (hint: it’s more than just understanding your organic traffic, but that’s a great start!)
      • How to establish the right goals
      • How to best take advantage of added features like dynamic keyword insertion
      • Why you should be using ad scheduling
      • When to let Google help with things like bidding strategies and ad serving – and when to do it yourself

       

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      Questions to Ask Your Potential Website Implementer

      This white paper will help you find the right website implementation agency for your healthcare organization. Download it today and learn what you should be looking for, including:

      • Specialization in healthcare
      • Cross-functional teams
      • Platform experience
      • Process for design and development with a proven project management discipline
      • Successful track record of meeting big picture goals

      For many healthcare marketers, a website redesign or a CMS change can be one of the largest projects your team takes on. Saying its important is an understatement—for many, you are putting your reputation on the line with the agency you choose. Asking tough questions will ensure you are selecting a partner who delivers on their promises.

       

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      How to Sell Your Digital Projects to Your Healthcare C-Suite

      Download this white paper and learn how can you effectively overcome potential objections and negotiate competing priorities to get the support and funding you need.

      When it comes to selling any marketing project or expenditure, most healthcare marketing teams find themselves somewhere on the spectrum between having proven their value and having to pitch and defend their ideas. Wherever your organization falls on the continuum, you’ll learn some tips and tricks to help you get the buy-in you need today. You’ll also get insight on how to transition your team to be seen as a value creator and make future asks that make easier.

      You’ll get advice on how to:

      • Anticipate objections and questions
      • Show a direct tie to organizational strategy
      • Use data strategically

       

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