Patient Portals Features & Functionality
The Most Comprehensive Portal on the Market
Geonetric's Patient Portal provides the modules, functionality and
features you need to achieve meaningful use and help your patients take a more active role in
managing their health.
Achieve Meaningful Use
To achieve meaningful use – and secure your portion of the government’s funding – your organization must implement technology that empowers patients to take a more active role in their healthcare. Geoentric’s Patient Portal helps you fulfill Stage 1 of the meaningful use requirements. Just look at the ways our Patient Portal helps improve communication, increase efficiencies and educate patients.
Allergy List
Provides a comprehensive, electronic list of a patient’s allergies
and allows any related content on your website to be automatically
displayed.
Discharge Instructions/Clinical Summaries
Stores an electronic copy of discharge instructions and clinical
summaries, allowing patients to review the information and better adhere
to orders and regimens.
Encounter History
Tracks important information from previous appointments, allowing patients to easily retrieve details when needed.
Immunization List
Provides a secure place to store immunization charts and track when new
immunizations are needed. Every parent knows it's difficult keep track of their child's
immunization records. The list can be printed from the site.
Lab Results
Allows patients
to securely access and review lab results electronically, at their
convenience, as many times as they wish. Also allows you to display
related content from third-party libraries.
Medication List
Provides a comprehensive list of all a patient's medications and
allows any related content on your website to be automatically
displayed. The medications are available in a central place and the list
can be printed
whenever it's needed.
Medical Problem List
Provides a comprehensive electronic listing of all a patient's health
problems, forming a hub for communication between providers and
patients about treatment and disease management.
Help Patients Take a More Active Role in their Health
Geonetric’s Patient Portal provides everything you need to help patients better manage and coordinate their care.
Address Change Request
Alleviates paperwork by allowing patients to submit address changes through the portal. The form pre-fills with known patient information and any questions can be answered using the portal's secure messaging capabilities.
Appointment Request
Lets patients request and cancel appointments when it's most convenient for them. The form pre-fills with known patient information and any questions can
be answered using the portal's secure messaging capabilities. Providing this service online shifts call center volume to less busy times, and visitors can request an appointment even when your center is closed.
Appointment Scheduling
Gives your patients even more control over managing appointments. The scheduler integrates with your scheduling system to allow patients to select an appointment date, time and location online easily. The process can be completed without the patient - or your call center - ever needing to pick up the phone
Bill Payment
Saves patients the trouble of mailing checks and generates faster and more frequent payments. Patients can pay hospital and clinic bills online with credit cards or eChecks through a fully-secured payment form. In addition, patients can ask questions about a bill through secure messaging.
Calendar of Events
Lets patients register for events quickly and easily. The registration form auto-fills with information from the patient's profile, making registration a simple process. As patients view the calendar, they are provided with upcoming event information based on their personal information - helping you effectively cross-promote events.
eVisits
Allows patients to send medical questions to providers via a
secure questionnaire. Providers can answer questions or send
a routine response that’s developed by your care team or a
third-party, such as Instant Medical History. eVisits are tightly
intertwined into the secure messaging interface.
Family Profile Management
Provides one online, secure place for users to pre-register, request appointments, pay bills and manage other non-clinical health transactions on behalf of a family member. Profile management helps portal users better manage the health of their loved ones.
Health Diaries
Allows patients to submit, manage and track their health data in
the portal, helping patients and providers better manage chronic
conditions such as diabetes or asthma. Providers can monitor
their patients’ inputs and receive automatic notification if an
out-of-range entry is submitted.
Health Reminders
Sends secure messages to patients reminding them of needed immunizations, upcoming appointments and upcoming events. Also allows you to link to health resources and health calculators. Help your patients actively participate in their health with these important reminders.
Identity Proofing
Allows users to retrieve information from your hospital and
ambulatory electronic medical record, laboratory, imaging,
scheduling, billing, and other systems. VitalSite offers a number
of flexible ways to verify a user’s identity — asking multiple
questions, requiring users to enter multiple account numbers or
securely linking identifiers from multiple clinical systems.
Medical Records Transfer Request
Facilitates and routes medical records electronically to the appropriate patients, saving patients a trip to the office and allowing your staff to process requests during downtime.
My Contact List
Lets patients keep track of their many providers in one place
with links to the providers’ profiles, contact information, and
locations with maps and directions.
Patient Education Resources
Presents important educational information that can be
personalized to the patient’s specific situation, including content
from your website or third-parties, videos, images, virtual tours,
and health management tools.When a patient has an upcoming surgery or was just diagnosed with a new illness, these resources help them learn more about their condition.
Personalized Content
Presents relevant content to patients based on their preferences and profiles and helps you cross-promote services and events.
As portal users visit their personal health page and navigate throughout
the site, they are provided key information and educational material
based on their profile information, such as age, gender, address/location, condition and other factors.
Pre-Filled Forms
Improves the patient experience as well as the accuracy of
your information because VitalSite’s forms automatically pre-fill
with information in the patient’s profile and from the patient’s
previous form submissions.
Pre-Registration
Lets patients to pre-register for an appointment using a customizable form. The form pre-fills with known patient information and patients can ask questions about the process
at anytime using secure messaging.
Prescription Renewal Request
Allows patients to request a prescription to be renewed online and routes the request to the appropriate provider. The form pre-fills with know patient information and patients can ask questions about their prescriptions by sending secure messages to your staff.
Referral Request
Lets patients request a referral via secure messaging, easing the burden of obtaining
the right paperwork and signatures. VitalSite routes the request and manages the workflow within your organization. The form pre-fills with known patient information and any questions can be answered using the portal’s secure messaging capabilities.
Secure Login
Lets users change passwords and manage many other account issues, reducing the burden on your staff. VitalSite's secure login capabilities allow users to create an account and use many of the portal features prior to official authentication. Once users undergo the identity proofing process, they can then access clinical data.
Secure Messaging
Allows patients and providers to send and receive messages over a secure connection designed to safeguard private information. Visitors’ messages
are stored in one personal
inbox, including messages
about billing, insurance,
discharge, and routine questions. Providers can access secure
messages through VitalSite’s administrative inbox.
Virtual Office Visits
Nothing can replace the interaction between a physician and their patient - but the fact is in-person appointments aren't always convenient or necessary. With VitalSite's Virtual Office Visits, real-time video allows the patient and provider to interact as they are in the office, so routine follow ups can be done easily online.
