eCommerce Management

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eCommerce or electronic commerce involves carrying out business over the Internet. To be specific, eCommerce is the buying and selling of goods and services and transfer of funds through digital communications.

It allows people to carry out businesses without the barriers of time or distance. The direct cost-of-sale for an order taken from a Website is lower than through traditional means (paper based), as there is no human interaction during the on-line electronic purchase order process. Also, electronic selling virtually eliminates processing errors, as well as being faster and more convenient for the visitor.

Why is eCommerce important for healthare? It's attractive because it reduces the cost of doing business. Sending a few bytes of data over a network is cheaper, faster and more convenient than sending a messenger or even making a phone call.

It also provides 24/7 interaction with your organization. Patients with family out-of-state can purchase gifts online, send a cheer card, order a walker or other home care goods, or even donate to your foundation - on their time. Low cost, direct revenue from your online investments.

For System Administrators

• Keep your eCommerce activities organized
  Many hospitals have renegade eCommerce projects going on, with money being collected for online donations, gift shop and bill payment, often through different channels and little oversight. VitalSite lets you centrally manage your eCommerce efforts, and in most cases, employees never touch or see the actual transaction details.

Overall System Features

• Apply across multiple sites
  This helps keep your money flowing, reduces the risk of theft or security breach, and makes sure that your site's visitors trust you enough online to provide their credit card numbers.
• Maximize revenue opportunities
  VitalSite's SmartPanel technology works across all of the eCommerce modules. This lets you cross-sell your online donations, gift shop products, home care goods and foundation products.
  
  Our clients have seen dramatic results, increasing revenue, improving patient satisfaction, and building relationships with donors and the community.