Appointment Requests

VitalSite's Appointment Requests module lets you accept appointments online - without making patients wait on hold and without requiring you to retrieve and transcribe messages from your answering machine each morning.

Have you ever tried to call for an appointment first thing on Monday morning? Patients love the ability to make a request on Saturday night and get scheduled right away, and not have to wait on hold while holding a crying child.

For Site Visitors

3-step scheduling
A simple online process provides a safe and trusted way for visitors to request an appointment, enabling you to select a physician, three date and time options and your personal information to complete the request.
Secure SmartForms
A tailored form logically gathers requestor information, including patient name, phone, address, reason for appointment and more, with the ability to quickly ‘tab’ through each field.

For Site Administrators

Track requests
Appointment managers are automatically notified when a new request has been submitted. Every request is stored in a secure database, keeping a precise audit trail. Details including request dates and times, contact information and physician data are automatically recorded.
Manage processing easily
Handle request processing through an integrated status toggle. Individuals can be marked as each appointment is submitted or confirmed.
Multi-site application
Easily apply your module across multiple facility Websites, Portals, Intranets or Extranets.
Create your own ‘brand’
Customize your module’s design to fit the different branding needs of individual organizations or share a common look-and-feel.
Cross-promote automatically
Using Geonetric custom panel technology, create ‘promos’ for appointment requests and assign them to display across multiple Websites, entire site sections and/or individual Web pages. Design your panels using text, photos, animations or illustrations and place them virtually anywhere.

Overall System Features

Roles-based security
Lock-down management rights to your module, allowing only administrators that you assign to access, manage and edit appointment information and scheduling.
Enterprise-caliber infrastructure
Built on a robust .NET framework, it is designed to grow and adapt to your organization’s needs over the long haul. Older technology alternatives are frequently limiting and require complete restoration within a few years.
Intelligent interface design
Designed for optimum usability for both users and administrators, including multiple browser and resolution compatibility, common-sense workflows and helpful visual cues.
Seamless experience
Direct integration keeps requestors on your site, presenting relevant scheduling opportunities at key decision-making points. External appointment tools lack the benefits of this targeted promotion.